Vacant job

About the position at Werksta Södertälje

Do you want to work as a damage estimator and customer receiver in Södertälje? Werksta is looking for a service-oriented and structured employee for our workshop in Södertälje. With us, you will have the opportunity to work in a modern workshop environment where customer focus, quality, and good collaboration are central values. We invest in long-term development, inclusion, and sustainable work methods. Welcome to a workplace where professional pride, team spirit, and customer satisfaction are prioritized!

• Receive customers and accept vehicles for damage handling, ensuring a professional and safe customer interaction

• Perform damage registration and damage estimation in our systems, including communication with insurance companies

• Plan and coordinate the workflow between reception, workshop, painting, and spare parts for efficient damage repair

• Document damages, actions, and time spent in digital tools and follow up on cases continuously

• Provide technical advice to customers and colleagues regarding repair options and cost estimates

• Collaborate with the workshop's technicians, spare parts team, and management to ensure quality and delivery precision

• Participate in improvement work regarding customer processes, work environment, and the workshop's routines

• Experience in damage handling, damage estimation, or customer reception within the automotive industry is an advantage

• Technical understanding of vehicles and repair processes, as well as familiarity with reading service and repair documentation

• Good experience working in digital systems; experience with industry-specific estimation tools is an advantage

• Service-oriented, structured, and solution-focused with a good ability to prioritize and drive cases to completion

• Good communication skills in Swedish, both spoken and written; English is an advantage

• Ability to work independently and in a team, as well as build trust with customers and colleagues

• Driver's license B is required

• Secure employment conditions according to collective agreements

• Market-based salary and wellness allowance

• Opportunities for training, certifications, and further development in damage handling and customer service

• Modern workplace with engaged colleagues and a focus on an inclusive work climate

• Chance to influence work routines and contribute to the workshop's development in the region

Werksta Södertälje is part of Werksta, a leading independent workshop chain for vehicle damage repairs and service in the Nordic region. We value competence, sustainability, and a good work environment. With us, you will work in a well-equipped workshop with the opportunity to grow in your professional role and contribute to improved customer experiences.

Does this sound interesting? We interview continuously, so please send in your application as soon as possible. For questions about the position, feel free to contact Regional Manager Daniel Papp at 0720-715 122. Read more about us and our career opportunities on our career page.